Welcome to Western Avenue Medical Centre
Register with us
Please click here to check whether you are in our catchment area and to download the registration forms. You can also register as a temporary resident.
BOOK AN APPOINTMENT
Monday to Friday 8am – 6:30pm ring the surgery on 01244 390755
Evenings and weekends – Call Freephone 111 for urgent medical advice
Evenings and weekends – Call the Extended Hours service on 0300 123 7743 for routine medical appointments
Booking an appointment
The surgery is open Monday to Friday 8am to 6:30pm. Appointments are available with a range of healthcare professionals. These include GPs, Advanced Nurse Practitioners, Practice Nurses, Healthcare Assistants, Physiotherapist, and Mental Health Professionals.
When ringing to book an appointment you will be asked the nature of your problem. This enables you to be seen by the most appropriate person.
The practice operates a strict minor illness/injury policy. If you present with a minor illness/injury you will be booked an appointment with an Advanced Nurse Practitioner in our minor illness/injury clinic, where available. This helps to ensure that patients with more complex health needs can be seen by a GP.
To find out more please click here.
The process for requesting a sick note has changed. Patients must now complete a sick note application form before requesting a new sick note, or renewal of an existing sick note. Application forms are available from reception. A GP will consider your application within 48 hours. If the GP decides that you require an appointment a member of the reception team will contact you to arrange this.
The process for requesting a medication review has also changed. Patients requiring a medication review will first need to complete a medication review application form, available from reception. A GP will consider your application withing 48 hours. If the GP decides that you require an appointment, a member of the reception team will contact you to arrange this.
CORONVIRUS UPDATE! February 2020
The NHS in Cheshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
Stay indoors and avoid contact with other people as you would with the flu
Call NHS 111 to inform them of your recent travel to the country
Information for the public is available at gov.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze.
- Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus
Last update: February 14, 2020