NHS Friends and Family Test
The NHS Friends and Family Test has been introduced across all GP Surgeries. The test asks you to reflect on your recent experiences of our service and rate accordingly. There will also be one follow up question. The forms will be handed to patients during one clinic each month. However, if you wish to participate and have not been handed a form then please ask at reception.
Results of the test are published on a monthly basis, click here to read them.
Read the latest GP Patient Experience Survey results.
Mental Health Support
Download a very useful leaflet containing information on books, links and mobile phone apps relating to common mental health problems.
Improving 'Patient Access' and 'Ordering Prescriptions'
We have introduced new ways for you to access our services, please download the leaflets below to find out more:
Electronic Prescription Service please read the following two leaflets:
Repeat prescriptions, you don't have to come to the Medical Centre:
Western Avenue Medical Centre serves patients in Blacon and the surrounding area, we have 4 GPs supported by nurses and administrative staff.
Our practice and our GPs are all members of West Cheshire Clinical Commissioning Group.
We offer a comprehensive range of general medical and health care services for you and your family which we are always seeking to expand and improve. The staff who work at the practice are part of our health care team working for your benefit.
The information on this website will give you and your family all the information you require about the practice and many aspects of your health and lifestyle.
You can also follow us on Facebook.
West Cheshire Clinical Commissioning Group News
Download the latest newsletter from the West Cheshire Clinical Commissioning Group.
NEW - Women's and Sexual Health Clinic
We now offer regular clinics on alternate Monday afternoons - find out more.
Includes: Coil (IUD/IUS) fitting, contraceptive implants, menopause advice and pre-gregnancy advice.
How information about you helps us to provide better care
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone. This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at
reception for a copy of the leaflet How information about you helps us to provide better care or download it here.
More information can be found here www.nhs.uk/caredata.