Western Avenue Medical Centre

Reception Opening Times
Monday-Friday: 8.00am - 6.30pm
Call : 01244 390755 or 01244 371218

Out of hours
6.30pm - 8.00am & weekends
Call: 01244 385300

 

 Welcome to Western Avenue Medical Centre

 

Are you interested in helping us improve Health and Care Services in the West Cheshire area?

Interested? Then please read on...

West Cheshire Clinical Commissioning Group believes that in order for people to really influence health and social care commissioning we need to develop effective Patient Leaders. We propose to recruit and develop five Patient Leaders (aligned to each of our Programmes) who could contribute to our achieving our commissioning plan by working:

  • As a ‘community channel’– externally facing, linking the work of the Clinical Commissioning Group into local communities and the forums that represent patients to develop stronger relationships and engender greater involvement
  • As a ‘critical friend’ – internally facing, ‘flying the patient flag’ and offering strategic advice from a non-institutional perspective.

We are looking for people who can also offer expertise in areas which help to ensure that the views, experiences and interest of people with experience of being a patient and/or carer can inform the work of each of the following five programmes:

• Starting Well • Being Well • Primary Care • Mental Health • Ageing Well and End of Life

Please click here to see the Role Description, Role Specification and how to apply.

 


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Page last updated July 31, 2014

Read the results of the GP Patient Survey - an independant survey
run by NHS England
- click here to see the results.

Western Avenue Medical Centre serves patients in Blacon and the surrounding area, we have 4 GPs supported by nurses and administrative staff.

Our practice and our GPs are all members of West Cheshire Clinical Commissioning Group.

We offer a comprehensive range of general medical and health care services for you and your family which we are always seeking to expand and improve. The staff who work at the practice are part of our health care team working for your benefit.

FacebookThe information on this website will give you and your family all the information you require about the practice and many aspects of your health and lifestyle.

You can also follow us on Facebook.

West Cheshire Clinical Commissioning Group News

Download the latest newsletter from the West Cheshire Clinical Commissioning Group.

How information about you helps us to provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone. This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet How information about you helps us to provide better care or download it here.

More information can be found here www.nhs.uk/caredata.

TriageHow to book an appointment or get urgent medical advice.

TriageVisit the West Cheshire CCG Choose Well website for help in choosing the best service for you.

We offer 24 hour coverage using three services:

Appointments during surgery hours

Extended Hours Service

Out of Hours

Monday to Friday
08.00 – 18.30

Please call 01244 390 755 or 01244 371 218

Monday – Friday
18.30 to 20.00 &
Saturday 10.00 - 12.00

Please call 01244 385422, between 08.00 and 18.30

All other times
18.30 - 08.00

Please call
01244 385 300

Click here for more information on booking an appointment.

If you have any questions such as Who do I need to see for my problem? or Where do I go when my GP surgery is closed? then download our Access Guide.


Your PracticeIt's your practice

Download the document It's Your Practice from the Royal College of General Practitioners to find out more about GP Practices.

This guide explains how to register, the information we hold and your responsibilities as a patient.

Half Day Closures for Training

We are required to close one afternoon a month for staff training from 12-5.  During these hours, if you require emergency access to a GP please contact Out of Hours on 01244 385 300. For a list of half day closures please click here.

Patient Rights and Responsibilities

The doctors and staff at this surgery are here to help you and want to provide the best possible standard of care. Occasionally doctors and staff are faced with verbal abuse, threats and even physical violence. This type of behavior is unacceptable and we will not tolerate it. You can read more here.


Patient Participation Group

Patient Experience Network We have a Patient Participation Group (PPG), you can read more about the PPG here.

Next meeting: 21 August at 3.00pm.

You can also leave a comments slip at reception.



News and information

Travel Vaccinations Travel vaccinations
With Summer approaching don't forget to get your vaccinations up to date- find out more here.
NHS Choices NHS Choices
Visit the NHS CHoices website for more information on health and healthy living.
NHS West Cheshire Clinical Commissioning Group (CCG)
Our medical centre is part of the West Cheshire Clinical Commissioning Group (CCG) - find out more here.

For general information on patient care visit www.patient.co.uk

Lifestyle information

Lifestyle services
Well women clinics
Smoking Cessation clinics
Alcohol advice
Sexual health
Fitness
Nutrition
Weight and diet
Self help
Western Avenue Medical Centre, Gordon Road, Blacon, Chester, CH1 5PA
Tel: 01244 390755 / 01244 371218    Fax: 01244 383955
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