Privacy information

In order to provide you with the best possible healthcare, we need to maintain proper records of your health and make sure that this is available to your medical team, wherever and whenever possible.

Doctors need to make notes about any diagnosis, test results, treatments including drug prescriptions and other information that you may provide, that seems relevant to the treatment of your condition.

Nurses and other health professionals also need access to these records and will add their own notes, as part of the overall healthcare provision.

Secretaries, receptionists and other clerical staff need access to some of your records in order to complete administrative tasks, such as booking appointments and for communicating with you, other parts of the NHS and care providers.

All staff are bound by strict confidentiality rules and will not give out information if they are unsure of who they are speaking to.

Cookies

We may use third party services, such as Google Analytics or another Statistics package, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Privacy

We are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

We are committed to protecting the security of your personal information obtained via this website and take all reasonable precautions to guard the personal information we collect.

We collect personal information when you complete our various online forms, phone us, write to us or email us. We use that information within our organisation and where applicable the wider NHS for a number of reasons including:

  • To give you information you’ve asked us to tell you about
  • To contact you if we need to obtain or provide additional information
  • To check our records are right
  • To check that you’re happy and satisfied with our service
  • Periodically to send you news about the Surgery.

You are entitled to view and request amendments or deletion of the personal information that we hold. Your data may be held for an unlimited time. Read our GDPR Subject Access Request Policy.

We use 3rd Party forms to process your data that is entered via the website, these include Jotform, Wufoo and Cognito Forms and they each operate their own Privacy policy.

Other applications including NHS Services are accessed via the website and they operate their own Privacy policy.

For information on your personal health records please visit our Summary Care Records page.

 

Disclaimer: Using this website

General: The information contained on this website gives general advice only and is not intended, nor is it implied, to be a substitute for the professional medical advice or medical care that patients receive when consulting a GP or other qualified health provider.
Although every effort is made to ensure that the information on this website is accurate, neither the doctors or staff accept any responsibility for the misuse or misinterpretation of this information.

Links to other sites: We are not responsible for the contents of any linked site or any link contained in a linked site. These links are provided for your convenience and SHOULD NOT be used as a substitute for the personal advice patients receive when consulting a GP or other qualified health provider.


Page updated: 8 May, 2018